Accessibility at ViewMedica
At ViewMedica, accessibility is a priority. We are committed to ensuring our website, patient education videos, and waiting room TV broadcasts are usable by the widest possible audience, including people with disabilities.
We follow internationally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Americans with Disabilities Act (ADA), and Section 508 of the Rehabilitation Act.
Website accessibility
Our website is designed to comply with WCAG 2.1 AA guidelines and we are monitoring WCAG 2.2 for future updates.
- An Accessibility Coordinator oversees compliance and provides staff training.
- We use automated and user testing to assess and improve accessibility.
- The site is compatible with current versions of major browsers and operating systems.
- While accessibility is a priority, some areas may not yet fully conform. We are working to improve them.
If you experience difficulty accessing any part of our website, please contact us.
On-Demand player accessibility
The ViewMedica On-Demand player has its own Accessibility Statement.
Highlights include:
- All ViewMedica videos are captioned in English, Spanish, and Portuguese.
- The player is tested for use with screen readers and meets ADA, Section 508, and WCAG 2.1 AA standards.
- We are working toward additional features such as enhanced contrast options and audio descriptions.
VMcast accessibility
VMcast is a waiting room TV broadcast system designed for passive viewing. Patients do not interact with the system directly, but accessibility is still part of our design.
- All ViewMedica videos are captioned in English, Spanish, and Portuguese.
- Content is narrated in clear, patient-friendly language with visuals that support understanding.
- Practices can supplement broadcasts with brochures (available with an On-Demand subscription) that include QR codes linking to the same videos online for independent viewing with additional accessibility options.
If you have questions about VMcast accessibility, please contact us.
Resources
For more information on accessibility standards:
Last updated: September 5, 2025