HIPAA security illustration.

Private Health Information Policy for On-Demand

Our Private Health Information Policy for On-Demand is designed to assist you in understanding what information we collect when a visitor plays a ViewMedica video that has been embedded on your web site or shared through the built-in Share Page link.

Your Privacy Matters

We value your privacy and do not use or store any personal health information. You can use our services with peace of mind, knowing that your sensitive data is not stored or shared.

ViewMedica On-Demand does not use any client-side state, such as cookies or localStorage, to collect usage metrics. We also don’t “fingerprint” individuals via their IP address, User Agent string, or any other data. IP and device addresses are not collected or stored.

What we do collect

We only collect data that is necessary for the service to function.

  • Date and Time
  • Customer ID - used to pull the customer’s video subscription
  • Video ID - used to play the correct selected video (e.g. cancer or uclinjury)
  • Served Language - used to serve the language that is chosen from the On-Demand player (e.g. en, es, pt)
  • Preferred Language - used to serve the preferred language set in the ViewMedica customer’s account (e.g. en, es, pt)
  • IP Address with the last octet dropped. For example, the address 123.123.123.123 is only collected as 123.123.123.0.

Where is it stored?

The necessary data collected is stored in a secured AWS S3 bucket.

No. The On-Demand player iframe does not use any cookies at all. The ViewMedica Share Page only uses strictly necessary cookies (XSRF, session) which do not require consent.

Trust and Confidence

We aim to build trust and confidence with our users. Your trust is essential to us, and we want you to feel safe when using our service.

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