ViewMedica Integrated Terms of Service

Effective Date: September 4, 2025

This page summarizes how ViewMedica’s Integrated file-delivered videos may be used. It does not grant a license.

All Integrated customers must review and sign a ViewMedica Integrated License Agreement before files are delivered. If there is any conflict, the signed agreement controls.

What Integrated (file delivery) covers

You receive ViewMedica videos as downloadable files for use in your own private, login‑protected systems.

Examples:

• EHR‑integrated bedside TV
• Facility intranets
• Authenticated patient portals
• Secure authenticated mobile apps

File delivery is different from streaming (ViewMedica On‑Demand/VMcast). Public‑facing websites and third‑party public platforms (e.g., YouTube, Vimeo, other social media platforms) are not permitted under file delivery. If you plan to use ViewMedica on public‑facing websites or a waiting room TV, see our Streaming Terms of Service.

Core rules that apply to all Integrated customers

1. Private/Login‑Protected Only. Files may be used only inside your authenticated environments and at your authorized facilities. No public websites or third‑party public platforms.
2. No Editing; Wrappers Allowed. Do not edit, alter, or create derivatives of the underlying video or audio. You may place videos in your own player or UI “wrapper,” as long as file contents are unmodified and all proprietary notices remain intact.
3. Keep File Integrity. Do not remove or interfere with filenames, metadata, proprietary notices, watermarks, content IDs, or other content‑protection measures. Do not attempt to bypass or disable any access controls.
4. Annual Title Rotation. On each annual renewal, you may change your video selections up to your plan’s Title Allotment. Newly selected titles will be available for download. You must stop using and fully delete any non‑renewed (“Removed”) titles within 10 business days (including cached copies under your control).
5. Updates. For titles you license, any revisions or re‑encodes we release appear in your user dashboard for download. New titles are not included unless you select them at renewal or purchase them separately.
6. Prohibited Uses. No sublicensing or resale; no public distribution; no use to advertise specific drugs/devices; no training of AI models; no data mining or automated bulk extraction beyond normal caching needed to display content.
7. Security. Maintain commercially reasonable administrative, physical, and technical safeguards to protect the files from unauthorized access, copying, or distribution. Promptly notify us of known unauthorized access or distribution and cooperate in remediation.
8. Targeted Takedowns. If we notify you that a specific placement or location is unauthorized, remove or disable it promptly (2–5 business days, depending on your signed agreement).
9. Audit (Targeted). We may conduct a targeted audit on reasonable suspicion of material non‑compliance, during normal business hours and without unreasonable disruption; enterprise terms limit routine frequency.
10. Post‑Term Deletion & Certification. When your license ends, stop using all files and complete deletion (including cached copies and backups you control). Upon request, provide reasonable deletion logs or an officer’s certification.
11. Ownership; Medical Disclaimer. Files are licensed, not sold; all rights are reserved by ViewMedica and its licensors. The videos are informational only and do not constitute medical advice.

Questions?

Contact us or call our office directly at (919) 929‑2501.