Say hello to the new ViewMedica


Install the ViewMedica Windows desktop application

The On-Demand Windows application lets you play your ViewMedica videos directly from your desktop.

With the desktop application, you don’t need a web browser to watch your videos. The desktop app also lets you save videos to a favorites list to quickly access the content you use most.

Start by signing into your account on If you don’t remember how to sign in, see our logging in tutorial.

  1. From your dashboard, click the “For Windows Computers” link under the “Download On-Demand apps” section.
  2. After your download is finished, navigate to your downloads folder or click to open “” on your downloads bar.
  3. If prompted, select an extract location and open the extracted folder.
  4. Open the “ViewMedicaSetup” file that is inside the folder.
  5. Windows may prompt you to “Extract All,” “Run” or “Cancel.” Select “Run.”
  6. Windows Firewall may give you a security warning that you are attempting to run “ViewMedicaSetup created by Swarm Interactive, Inc.” If this information is correct, select “Run.”
  7. A window will appear briefly that gets the latest version of ViewMedica.
  8. Once the install/update window disappears, you can log in using your limited access login found on your account dashboard. You can also use your ViewMedica username and password. The ViewMedica desktop app will only require you to log in once.

Periodically, you may be prompted to update the application when new versions are released. ViewMedica automatically checks for updates every time the application is started.