Say hello to the new ViewMedica


Get the Latest VMcast App

Most subscribers using the VMcast App on Fire TV will automatically get the free update. You may need to restart Fire TV to get the new app. If you still have the original ViewMedica app, which can’t update itself, see [how to change VMcast apps](/support/changing-from-the-old-viewmedica-app-to-new-vmcast-app-on-fire-tv/).

First, you should check to see what app you are using. It may already be the most recent. To find out, launch the app. If the login screen is blue, you have the old app. You’ll also see there is no “Settings & More” menu on the app’s main screen after the app is logged in. The new app has a magenta login screen and there is a “Settings & More” menu above the playlist selections. You can see the version number when you launch the app. Please contact us to find out the latest version number.

If you’re using the old ViewMedica app, go to this page to see how to Change From the Old App. Otherwise, proceed to the steps below.

The simplest method is to close the VMcast app overnight or when not in use by hitting the back button on your remote until you see the main Fire TV home screen. Then the VMcast app can auto-update overnight. If you are still unable to receive an update, proceed to step 4.

To force an update, first, navigate to your Fire TV’s home screen. Hold down the home button until a menu appears with “Apps, Sleep, Mirroring, Settings.” From here, select “Apps” and then find the VMcast application. Then, press the Menu button on your remote and then choose “Uninstall.” A cloud icon will appear on the VMcast application icon. Click the center Select button and the VMcast App page will load. Press select again to download and install the new version of VMcast.